Frequently Asked Questions

Get answers to common questions about Uber and Lyft accident claims and your legal rights.

1 What should I do immediately after an Uber or Lyft accident?

First, call 911 and seek medical attention even if you feel fine. Document the scene with photos, get the driver's information and Uber/Lyft account details, collect witness contact info, and file a police report. Screenshot your ride receipt in the app, as this proves the driver was on duty. Don't sign anything from insurance companies before consulting an attorney.

2 How does Uber's insurance coverage work?

Uber provides tiered insurance based on the driver's status: When the app is off, only the driver's personal insurance applies. When the app is on but no ride is accepted, Uber provides limited liability coverage. When en route to pickup or during a trip, Uber provides up to $1 million in liability coverage plus uninsured/underinsured motorist coverage.

3 Can I sue Uber directly for my injuries?

Uber classifies drivers as independent contractors, which can limit direct liability. However, you can file a claim against Uber's insurance policy. In some cases, depending on the circumstances and your state's laws, you may have grounds for a direct lawsuit against Uber. An attorney can evaluate your specific situation.

4 How much does it cost to hire an Uber accident lawyer?

Most Uber accident attorneys work on a contingency fee basis, meaning you pay nothing upfront. The attorney only gets paid if you win your case, typically taking a percentage (usually 33-40%) of your settlement or verdict.

5 What compensation can I receive for Uber accident injuries?

You may be entitled to compensation for medical bills (current and future), lost wages, pain and suffering, property damage, loss of earning capacity, emotional distress, and in severe cases, punitive damages.

6 How long do I have to file an Uber accident lawsuit?

The statute of limitations varies by state, typically ranging from 1-6 years. However, evidence can disappear quickly, and insurance claims have their own deadlines. It's crucial to contact an attorney as soon as possible after your accident.

7 I was an Uber passenger - do I have a case?

Yes, Uber passengers typically have strong cases because they bear no fault for the accident. Whether the Uber driver or another driver caused the crash, you can pursue compensation through the at-fault party's insurance and/or Uber's $1 million policy.

8 What if the Uber driver was at fault?

If the Uber driver caused the accident while you were a passenger or another road user, you can file a claim against Uber's commercial insurance policy, which provides up to $1 million in coverage during active trips.

9 What if another driver hit the Uber I was in?

You can pursue a claim against the at-fault driver's insurance. If they're uninsured or underinsured, Uber's uninsured/underinsured motorist coverage kicks in to protect passengers, providing up to $1 million.

10 I'm an Uber driver who was injured - what are my options?

As an Uber driver, you may be able to claim against the at-fault party's insurance, Uber's insurance (if you were on a trip), your own personal injury protection (PIP) if required in your state, and potentially workers' compensation in some jurisdictions that recognize rideshare drivers as employees.

11 Does Uber's arbitration clause prevent me from suing?

Uber's terms of service contain an arbitration clause, but this primarily affects disputes with Uber itself. Claims against negligent drivers, third parties, or insurance companies typically aren't subject to this clause. An attorney can advise whether arbitration applies to your specific case.

12 How long does an Uber accident case take to settle?

Most cases settle within 6-18 months, though complex cases with severe injuries may take longer. Factors affecting timeline include injury severity, whether liability is disputed, insurance company cooperation, and whether litigation is necessary.

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